Team – Hairstories Online

April 20th

Week 3 — Confidence

Week 2 Recap

All of you should have met and exchanged shampoo bowl tips and tricks to get your team leveled up at the bowl.

THE WALL: How amazing does it look. Thank you to everyone who brought that vision to life — the creativity of this group is incredible to see. Let’s keep building on it and adding your own touches.

I was so impressed with the merch proposals — the level of detail and creativity was amazing. Loved the energy 🥹

Merch Proposal Winner: GLOSS GIRLS 👏

We will now work to see how we can bring this concept to life.

Keep up the shampoos — anonymous client ratings are coming soon 🙂

Week 3 Focus

Confidence

Confidence — or lack of it — is something clients feel immediately. It can make or break a first impression.

Confidence comes from clarity. When you confidently speak on products, clients trust you more — and that’s when you perform at your best.

Week 3 — Team Builder

Build Confidence Together

Pow wow with your group and exchange tips on how to feel confident at work — whether it’s dress, style, posture, conversations, knowledge, or skill sets.

If you already feel confident, think back to a time when you weren’t. Be humble and help your team level up their confidence game.

Remember — our dress code plays a role in this too.

Week 3 — Skill Builder

Product Knowledge

Not everyone was around for it, but our products used to be deeply ingrained in our culture. We lost them when the manufacturer went out of business post-COVID and have been searching ever since for something that truly fit our identity.

After many attempts, we ended up finding a manufacturer that had our original formulas but reimagined them with modernized ingredients and technology. This fits exactly the merch winner's vision. THE ORIGINALS: REIMAGINED.

Next week, we should have our full line. It’s critical that everyone gets aligned on every product — what it does, how it works, and when to use it.

www.hairstories.com/pk has all the details.

We have much more coming in terms of how we recommend products to clients — but the first step is getting everyone speaking the same language and becoming highly knowledgeable about what we offer.

Hairstories

Teams

Each team is intentionally built with a mix of experience levels so everyone grows stronger together.

Team Overview

The Clean Plate Club

5 Members

Strengths, growth areas, and goals

Jess

Stylist 1

Strength

Fast and confident execution with a strong ability to visualize the end result before starting.

Growth

A weakness I recognize is that I move too quickly during execution, which limits my attention to detail and refinement in the finish.

Goal

Complete at least 3 more complex services this month and document formulation choices for each.

Jamie

hs.Stylist

Strength

Strong client connection and thorough consultations. Clearly understands client goals while guiding them toward what their hair actually needs.

Growth

A weakness I recognize is that I can lose focus when things do not go as planned, affecting my problem-solving under pressure.

Goal

Coach at least 1 younger stylist per week on consultation and formulation.

Chase

hs.Stylist

Strength

Highly confident in consultations with strong real-time problem-solving. Especially strong in formulation and advanced color planning.

Growth

A weakness I recognize is that I tend to take on complex tasks myself because it feels faster than teaching someone else, which limits team growth and delegation.

Goal

Delegate at least 1 complex task per week and walk a team member through the process instead of taking it on myself.

Dee

Stylist 1

Strength

Strong in assisting fundamentals, especially glazes, blowouts, levels, and the supporting work that keeps appointments moving.

Growth

A weakness I recognize is a lack of confidence behind the chair, especially in consultations and overall execution.

Goal

Lead at least 2 full client consultations per week independently.

Jo

Stylist in Training

Strength

Strong at taking in information and applying it in real time. Confident, willing to take on challenges, and open to learning.

Growth

A weakness I recognize is that my understanding of color, especially levels and glaze formulation, is not as strong as it needs to be.

Goal

Complete 3 guided color formulations per week and review the why behind each.

Team Overview

CUT AND COLOR SVU

5 Members

Strengths, growth areas, and goals

Six

Stylist in Training

Strength

Connecting with clients and multitasking well.

Growth

A weakness I recognize is inconsistency in formulating color confidently for my own clients.

Goal

Formulate color independently on at least 3 clients this month.

Trevor

hs.Stylist

Strength

Cares deeply about the vibe and making people feel included as part of the team.

Growth

A weakness I recognize is that I move too fast and don’t always adjust my communication to meet people where they are.

Goal

Slow down and clearly explain the plan to every client before starting, 100 percent of the time.

Rae

Stylist 2

Strength

Making clients feel seen and heard, and breaking things down so they feel more digestible.

Growth

A weakness I recognize is that I hesitate to ask for help when I need it.

Goal

Ask for help or confirmation at least once per service when unsure.

Cher

hs.Stylist

Strength

Always willing to help with whatever anyone needs.

Growth

A weakness I recognize is that my time management can slip, making it harder to stay on schedule.

Goal

Finish all services within 10 minutes of scheduled time for 1 full week.

Clari

Stylist in Training

Strength

Giving strong washes and really getting in there.

Growth

A weakness I recognize is that I take on too much, which negatively impacts my timing.

Goal

Say no to at least 1 added service per day when timing is compromised.

Team Overview

Stylists Anonymous! Rehabilitation for Hair ❤️SA

6 Members

Strengths, growth areas, and goals

Tommy

hs.Stylist

Strength

Efficiency.

Growth

A weakness I recognize is that I have not clearly defined what I need to improve next.

Goal

Test and document 3 new color formulations this month.

Andrea

hs.Stylist

Strength

Time management and running on schedule.

Growth

A weakness I recognize is that I am not as interactive or adaptable with clients as I could be.

Goal

Make 1 styling or color adjustment suggestion to every client this week.

Dustin

Stylist 1

Strength

Willing to take on a new hair challenge.

Growth

A weakness I recognize is that I am not consistently building rebooking habits with clients.

Goal

Rebook at least 70 percent of clients before they leave.

SamV

Stylist 2

Strength

Building long-term connections with clients.

Growth

A weakness I recognize is that I do not start my day early enough, which affects my overall flow.

Goal

Arrive 15 minutes early for every shift for 2 weeks.

Sarah

Stylist in Training

Strength

Taking initiative and noticing what needs to be done without being asked.

Growth

A weakness I recognize is that I lack confidence and presence when speaking with clients.

Goal

Lead at least 2 full client conversations per day without assistance.

Carly

Stylist in Training

Strength

Creating connections with clients and strong time management. Able to take on more than one client at a time and get everyone to their finish on time.

Growth

A weakness I recognize is that I talk too much during execution, which affects focus.

Goal

Complete 3 services per day with full focus and minimal unnecessary conversation.

Team Overview

Curl Up & Dye

6 Members

Strengths, growth areas, and goals

Mary

hs.Stylist

Strength

Being able to pivot when the day or schedule changes.

Growth

A weakness I recognize is that I do not always trust myself when stepping outside of my comfort zone.

Goal

Take on 2 services this month that push outside comfort zone.

Daniella

hs.Stylist

Strength

Being able to wear many hats and be relatable to clients.

Growth

A weakness I recognize is that my highlight timing is slower than it should be.

Goal

Reduce highlight service time by 15 minutes on 3 clients.

Danielle

Stylist 2

Strength

Taking and giving constructive criticism.

Growth

A weakness I recognize is that I lack confidence in painting and formulating reds.

Goal

Complete 2 red formulations and 2 painting services this month.

Gabby

Stylist 1

Strength

Staying positive, whether it is a client running late, a last-minute appointment, or a DP that feels intimidating.

Growth

A weakness I recognize is that I second-guess myself during complex glazes.

Goal

Execute 3 glaze formulations without second-guessing or restarting.

Faith

Stylist in Training

Strength

Following direction and attention to detail.

Growth

A weakness I recognize is that my timing during highlight removal and blowdrying needs improvement.

Goal

Complete 3 full highlight removals and blowdries within target timing.

Ari

Stylist in Training

Strength

Picking up things easily once in a consistent routine and knowing the flow of the day well.

Growth

A weakness I recognize is that I am overly hard on myself during overwhelming days.

Goal

Successfully manage 2 double-booked days without falling behind schedule.

Team Overview

Root Awakening

5 Members

Strengths, growth areas, and goals

Sam Sab

hs.Stylist

Strength

Fast and efficient, especially with foils.

Growth

A weakness I recognize is that I am not always direct enough with my assistant when something needs correction.

Goal

Give at least 1 clear piece of feedback to assistant per service.

Kristen

hs.Stylist

Strength

Versatility in skills.

Growth

A weakness I recognize is that I am not always direct or clear with my assistant.

Goal

Delegate at least 2 tasks per service to assistant clearly.

Jae

Stylist 2

Strength

Time management.

Growth

A weakness I recognize is that I do not fully utilize my assistants.

Goal

Use assistant support in 100 percent of services for 1 full week.

Alyssa

Stylist in Training

Strength

Time management.

Growth

A weakness I recognize is that I do not always connect openly with clients.

Goal

Initiate 1 deeper conversation with each client during service.

Ronnie

Stylist in Training

Strength

Connecting with clients and making them feel welcome.

Growth

A weakness I recognize is that perfectionism and lack of confidence with highlights slows me down.

Goal

Complete 3 full foil take-downs independently without hesitation.

Team Overview

The Gloss Girls

6 Members

Strengths, growth areas, and goals

Dayna

hs.Stylist

Strength

Strong in balayage with a natural eye for placement and softness.

Growth

A weakness I recognize is that my timing can slip throughout the day.

Goal

Stay on schedule within 10 minutes for 3 consecutive days.

Daisy

Stylist in Training

Strength

Taking on a lot and stepping up when needed, showing strong effort and willingness.

Growth

A weakness I recognize is that my confidence and execution in color corrections needs improvement.

Goal

Complete 2 color correction services with guidance this month.

Allie

Stylist 2

Strength

Stays calm under pressure and keeps services moving smoothly even in high-stress situations.

Growth

A weakness I recognize is that I am not always fully upfront with clients about expectations.

Goal

Set clear expectations at the start of every service for 1 full week.

Amanda

Stylist in Training

Strength

Always willing to help and maintains a calm presence without adding stress to the environment.

Growth

A weakness I recognize is that hesitation from lack of confidence can affect the client experience.

Goal

Ask for confirmation or second opinion at least once per service when unsure.

Cali

hs.Stylist

Strength

Strong consultations and work ethic, consistently showing up prepared and focused.

Growth

A weakness I recognize is that I try to control too much instead of trusting the process.

Goal

Collaborate with a teammate on at least 2 services per week.

Reanna

Stylist in Training

Strength

Takes on new challenges and is open to growth and learning opportunities.

Growth

A weakness I recognize is inefficient time use during foundational steps.

Goal

Complete washes and glazes within target time on 5 services.